Features

See some of our most popular features, for both online and offline journeys.

The highlighted features have been optimized for supporting the Corona-virus measures, for example by letting customers make appointments to avoid busy hours.

Preferences

OPTIMIZED

Discover individual preferences

The Count3r Analytics plug-in anonomously follows your customers' journeys to discover their specific preferences, for products and services .

Book appointments

OPTIMIZED

Book appointments

Count3r's plug-in directly integrates a appointment booker on your company's website.

Time slots

OPTIMIZED

Spread customer visits

Use time slots to spread the amount of customer visits throughout the day and avoid peaks.

See appointments and the customer's preferences

OPTIMIZED

See appointments, including customer preferences

The Count3r Conversion app shows all appointments, their status and the customers' preferences based on their online journey.

Track conversation outcomes

Save conversation outcomes

Know exactly why a customer accepted or rejected an offer. Follow up on specific conversation outcomes.

Leaderboard

Leaderboard

Engage employees by letting them compare performance and benchmark their results.

OPTIONAL MODULE

Advanced product catalog features

(1/3) Find products (2/3) Compare products (3/3) Filter products

Upselling and cross-selling made easy

OPTIONAL

Upselling and cross-selling made easy

Severe price competition has put strain on the business models of retailers. Nudging customers towards profitable shopping baskets through upselling, cross-selling, and bundling is vital to ensure business sustainability. That is why we put effort in making the sales of accessories, services, or higher margin products as easy and convenient as possible.

Dashboard

Real-time analytics and insights

Employees are a store’s greatest assets, but only if you empower them with the right information. Count3r combines all information on a tablet and enables sales associates to look up personal sales results, leaderboards and targets, stock information, and high priority products. Our dashboards also facilitate managers, with the right intelligence whenever or wherever needed.

A single interface for all your staff’s IT needs

Modern organization have to work with ERP, POS, PIM, ECM and CRM systems as part of an exhaustive corporate software jungle. Although usually intended to benefit employees, more often than not these programs confuse, demoralize and waste time. Count3r builds software with the workforce in mind, and brings the IT jungle together in a single intuitive interface on a tablet. We want staff to do what they like best: spending time with customers.

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